Privacy Policy

Last updated: 18 November 2025

Upperdeck Dental (“we”, “our”, or “us”) is committed to protecting your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the Protection of Personal Information Act (POPIA).

1. Information We Collect

We may collect the following personal information when you visit our website, contact us, or receive treatment:

  • Name and surname

  • Contact details (email address, phone number)

  • Appointment information

  • Medical/dental history (only when provided during treatment)

  • Payment or billing information

  • Website usage data (via analytics tools or cookies)

2. How We Use Your Information

We use your personal information to:

  • Book and manage appointments

  • Provide dental treatment and follow-up care

  • Respond to enquiries

  • Improve our website and services

  • Maintain internal records

  • Meet legal and regulatory obligations

3. Sharing of Information

We do not sell or distribute your information. Your information may be shared only with:

  • Dental or medical specialists involved in your care

  • Our administrative staff

  • Service providers assisting with bookings, billing, or website operations

  • Legal or regulatory authorities when required

4. Data Storage & Security

We take reasonable technical and administrative measures to protect your information from loss, misuse, or unauthorized access. Only authorised personnel have access to your records.

5. Cookies

Our website may use cookies to improve your browsing experience and website performance. You may disable cookies in your browser settings.

6. Your Rights

You have the right to:

  • Request access to your personal information

  • Ask for corrections or updates

  • Withdraw consent (where applicable)

  • Request deletion of personal data (unless required for medical/legal reasons)

7. Contact Us

If you have questions about this policy or wish to exercise your rights, please contact us at:
Email: info@upperdeckdental.co.za
Phone: 044 124 0244